ChocNsweets values you as a customer and respects your privacy. We collect certain information from you that allows us to enhance your shopping experience and to communicate with you about our products and promotions. Please review this policy to learn about how we collect, use, protect, and share any personal information you provide us.

We use cookies to improve the quality of our site, to keep track of your electronic shopping bag and to remember you if you sign in to your account. Most web browsers are initially set up to accept cookies, but you can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, certain features of our site may not work if you delete or disable cookies.

We may collect information when you: place an order on our website, inquire about our products, subscribe to receive communications from us via email or register for an account on our website, are sent our products as a gift, etc.

We may partner with other parties for credit card processing, shipping, promotional, drop shipments, or other support services. We may provide these parties with contact or other necessary information. These parties are generally not allowed to use personally identifiable information except for the purpose of providing these services.

By providing personal information through this website you explicitly agree to our collection and use of all such information as described in this privacy policy. You agree that we may use the personal information you provide to respond to your inquiries, process orders, contact you regarding customer service, and let you know about products or services which may be of interest to you. This may involve sharing certain information with affiliated companies or third parties. You also agree that we may share your personal information with our affiliated companies and third parties as described in this Privacy Policy.

At ChocNsweets we take the security and integrity of your information very seriously. We use encryption technologies when transferring and receiving data from you through our website to keep your information secure. However, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through our site, we cannot and do not guarantee the security of any information you transmit on or through our site and you do so at your own risk.

RETURN POLICY

We are confident that you'll be delighted with your purchase. However, if you're not completely satisfied with your order, we will do everything possible to ensure your satisfaction. Please contact us immediately after your package arrives. Returned products must be in their original packaging and must be in new and uneaten condition.

At ChocNsweets, the safe and secure packaging of our products, ensures your gift arrives as fresh and perfect as you'd like. If the gift does arrive damaged for reasons out of our control, we will send you another gift at no charge.

CHANGE TO POLICY

ChocNsweets reserves the right to change, modify, or amend these policies at any time. We will post the changes here. Your continued use of our site constitutes your agreement to abide by the policy as changed. If you object to our policies or any such changes, your only option shall be to cease using our site.

SUBSTITUTIONS

We reserve the right to substitute a product of equal or greater value if we don't have a specific item in stock.